Our Policies
At RÊVER, we take your privacy seriously. This privacy policy explains how we collect, use, and disclose your personal information when you use our website or any of our products or services.
Collection of Personal Information
We may collect personal information such as your name, email address, mailing address, phone number, and payment information when you make a purchase or sign up for our services. We may also collect information about your browsing behavior on our website and any interactions you have with our content.
Use of Personal Information
We use your personal information to provide you with our products and services, to communicate with you about your account and any orders you place, and to improve our website and services. We may also use your personal information to send you promotional offers and other marketing materials.
Disclosure of Personal Information
We may disclose your personal information to third-party service providers that help us provide our products and services, such as payment processors, shipping companies, and customer service providers. We may also disclose your personal information to law enforcement or government officials in response to a subpoena or other legal request, or if we believe it is necessary to prevent fraud, protect our rights, or comply with the law.
Security of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission of data over the internet can be guaranteed to be 100% secure, so we cannot guarantee the security of your personal information.
Your Choices
You can choose to opt out of receiving promotional emails from us by following the instructions in each email. You can also request to have your personal information deleted or updated by contacting us.
Updates to Privacy Policy
We may update this privacy policy from time to time, so please check back periodically for any changes. Your continued use of our website or services after any changes to this policy indicates your acceptance of the updated policy.
At RÊVER, we want you to be completely satisfied with your purchase. If you are not satisfied, you may return your item(s) within 15 days of delivery for a full refund or exchange.
To initiate a return, please follow these steps:
- Contact us at [contact email] to request a return authorization.
- Pack your item(s) securely in the original packaging, if possible. Please include any paperwork, parts, or accessories that came with the item(s).
- Include the return authorization number on the outside of the package.
- Ship the package to the address provided by customer service.
Once we receive your return, we will process it within 5 business days. Refunds will be issued in the same form of payment originally used for the purchase. Please note that shipping and handling charges are non-refundable.
Conditions for Returns
- Item(s) must be returned within 15 days of delivery.
- Item(s) must be in new condition, unworn, and with all tags attached.
- Swimwear and underwear are final sale and cannot be returned.
- Sale items may be returned for store credit only.
Exchanges
If you would like to exchange your item(s) for a different size or color, please follow the same return process outlined above and include a note indicating the desired exchange. We will process your exchange within 5 business days of receiving your return.
Contact Us
If you have any questions or concerns about our return policy, please contact us at [rever.clients@gmail.com]. We're happy to help!
Welcome to RÊVER! These terms of service ("Terms") govern your use of our website and any products or services offered by RÊVER. By using our website or any of our products or services, you agree to these Terms. If you do not agree to these Terms, please do not use our website or any of our products or services.
- Use of Our Website and Products
You may use our website and any products or services offered by RÊVER only for lawful purposes and in accordance with these Terms. You agree not to use our website or any of our products or services:
- In any way that violates any applicable federal, state, local, or international law or regulation.
- To transmit any unsolicited or unauthorized advertising or promotional materials.
- To impersonate or attempt to impersonate RÊVER, a RÊVER employee, another user, or any other person or entity.
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of our website or products, or which, as determined by RÊVER, may harm RÊVER or users of our website or products, or expose them to liability.
- Intellectual Property
All content on our website and any products or services offered by RÊVER, including text, graphics, logos, images, and software, is the property of RÊVER or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website or any of our products or services without the prior written consent of RÊVER.
- User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account. You may not use anyone else's account without their permission.